Business class meal issue : SriLankan airlines clarifies
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Business class meal issue : SriLankan airlines clarifies

Business class meal issue : SriLankan airlines clarifies

 

SriLankan Airlines has issued a clarification on video footage making rounds on social media platforms pertaining to the unavailability of meals for a Business Class passenger. 


Issuing a statement, the airline said it categorically denies the assertion on the unavailability of meals in the Business Class and cites this as a deliberate misrepresentation of facts to prompt public dislike towards the airline. 


The Airline categorically denies the assertion on the unavailability of meals in the Business Class and cites this as a deliberate misrepresentation of facts to prompt public dislike towards the airline. SriLankan Airlines wishes to clarify that, on this particular flight, Business Class passengers were offered four meal choices as their main course; chicken, seafood, beef, and vegetarian—and depending on the number of passengers, a selected number of each choice was uplifted. 


As such, depending on the feedback and insights on meal preferences of passengers carried so far, the number of meals uplifted from each category is pre-decided, and the airline ensures that the passenger always has a choice between two or more. 


Therefore, it is commonplace for one meal option to run out before the rest, and it is standard practice among all carriers to offer passengers what is available.

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